Clients & Building Relationships
June 10, 2008
Clients are anyone that wants to get a haircut. It can be a man, woman or child and sometimes dogs. Clients are in church, schools, playgrounds and many other places. By simply passing out business cards to to each and everyone that you come in contact with will help you grow your business. Look at each card that you pass out as $25 dollars coming back to you. Do not be shy or over aggressive when you are soliciting to a client to get him or her to come to you for a haircut. Simply introduce yourself with confidence while looking into the clients eyes and ask them would they like a haircut. If the person say’s “no”, simply say take my card and maybe next time.
The client may not get a haircut right then and there but by taking your card, they have your name and address and one day might come back to see you.
Clients can be used to promote you to all of their friends and it can become a chain reaction in that particular circle of friends. Clients have uncles, nephews, cousins, fathers and brothers. If we become friends with our clients, they will then send all of their family and friends to our business.
Sometimes making clients are hard and keeping your clients are even harder in some cases. There are many things we can do to keep our clients happy. Some of the things we can do is work consistently in the shop letting the client know he can always get a haircut knowing your going to be at work. Strike up good conversations with your clients to keep them entertained and exicted to come back in your shop the next week.
Some clients are difficult but by showing them your really care about giving them a nice haircut, they will respect you very much. Anytime we rush clients and show them all we want to do is get them in and out of the chair will destroy the business of barbering. Always treat each and every client equal for they help us live in todays society.
Relationships are built through nice conversations amongst people sharing good moments together. All we have to do is meet people and offer our business to them and staying professional throughout the relationship will build a nice base of clients for any business.
Taking the time to undersand your clients will eventually gain the cilents trust and you and the client will become friends. Give it a shot and always ask questions and leave me a message for if i can help in any way i will.
Comments
Got something to say?